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Privacy Policy

About the use of Customer Information

EcoClean reserves the right to use the information provided by the Customer, including but not limited to the Customer Information, to:

  • Provide services/utilities to Customers based on Customer’s needs and habits when accessing EcoClean.
  • Send notices, exchange information between Customers and EcoClean.
  • Detect, prevent fraudulent activities, destroy Customer’s account or activities to fake identity of Customer on EcoClean.
  • Contact, support to contact and solve with Customers in special cases.

About linking to other websites

  • The Customer is responsible for protecting his account information and does not provide any information related to the account and access password on EcoCleanon other websites except when logging in to the official EcoClean address. at https://ecocleanshop.vn/
  • Customer is not responsible for problems arising when Customer accesses EcoClean from websites other than  EcoClean’s official website.

About sharing Customer Information

  • EcoClean does not provide Customer Information to any third party except in the case of having to do so at the request of competent State agencies, or as required by law, or when the provision of such information is necessary for  EcoClean  to provide services/facilities to Customers (for example, providing necessary delivery information to shipping partner units …).
  • In addition to the above cases, EcoClean  will give specific notice to the Customer when it has to disclose Customer Information to a third party. In this case,  EcoClean  is committed to disclosing Customer Information only with Customer’s consent.

EcoClean may share Customer Information for the following purposes:

  • Market research and analysis reports: EcoClean can use Customer Information to conduct market research, aggregate, and analyze general Customer information (e.g. average age, geographic area), Detailed information will be hidden and used only for statistical work. In the event that  EcoClean  conducts a survey that requires Customer’s participation, any responses to a survey or poll that Customer provides to  EcoClean  will not be passed on to any third party.
  • Exchange of Customer Information 3rd parties that are partners, agents of  EcoClean: EcoClean may transfer Customer Information to agents and subcontractors for data analysis, marketing and customer service support. row. EcoClean  may also exchange Customer Information with third parties for fraud prevention and credit risk reduction purposes.
  • Exchange of Customer Information with advertising partners: Customer behavior tracking system is used by  EcoClean  on advertising display channels (for example, Customer remarketing, advertising campaign management system). DoubleClick reports, demographic reports, customer preferences with Google Analytics tool…) can collect information such as age, gender, interests and number of interactions with the number of occurrences. of advertising. With the advertising setting feature, the Customer can choose to exit the customer behavior tracking feature of Google Analytics and choose how the advertising display channel appears on Google.
  • Exchange of Customer Information with other business entities that  EcoClean  plans to merge or acquire: In this case,  EcoClean  will require those entities to strictly comply with this Policy.

Use of Cookies

  • EcoClean provides cookies or similar technologies, in order to collect information such as: access history, Customer’s choices when accessing and using  EcoClean’s features… in order to enhance the experience. security and help  EcoClean  understand the needs and preferences of the Customer to be able to provide better services.